Shipping policy

Shipping Policy

Last Updated: 06. June 2026

Thank you for shopping with CheerBoards.

Shipping Destination

We currently ship exclusively within the United States.

At this time, we do not offer shipping to Germany, the European Union, or any other international destinations.

Order Processing

All products are made to order after your purchase is completed.

Orders are typically processed within 12 hours before shipment.

Processing times may be longer during periods of high demand, major sporting events, holidays, or unforeseen circumstances.

Delivery Times

After production is completed, orders are shipped to the delivery address provided during checkout.

Estimated delivery time is:

5–10 business days

Please note that delivery times are estimates and are not guaranteed.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Shipping Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

  • Carrier disruptions

  • Severe weather conditions

  • Peak holiday seasons

  • High order volumes

  • Events outside our control

CheerBoards is not responsible for delays caused by shipping carriers or circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already entered production or shipment, we may be unable to modify or recover the order.

Additional shipping fees may apply if a replacement shipment is required.

Lost or Damaged Shipments

If your package arrives damaged or appears to be lost in transit, please contact us within 14 days of the estimated delivery date.

Please include:

  • Your order number

  • A description of the issue

  • Photographs of any damage (if applicable)

We will work with our fulfillment partner and shipping carrier to investigate and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact:

Alkhodour Enterprise
Hussam Al-Khodour
Auf der Scholle 8
40668 Meerbusch
Germany

Email: contact@cycloones.com
Phone: +49 163 8182323